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Open 24 hours · Rated 5.0 on Google

Toilet repairs
done properly.

A toilet that runs constantly can waste hundreds of litres a day and quietly add to your bill. A leaking pan can rot a floor out from underneath. Neither is expensive to fix early — both are expensive to ignore.

Open 24 hoursNights, weekends & bank holidays
Price agreed firstNothing starts until you say yes
Covers Herts & EssexBased in Henham, Bishop's Stortford
Rated 5.0 on GoogleEvery review five stars
Toilets

Common toilet problems we fix

The flush valve and water inside an open toilet cistern
Won't flush properly

Usually a worn syphon diaphragm or a maladjusted flush mechanism.

Cistern runs constantly

A failed inlet valve or float. Cheap to fix, costly to leave running.

Water leaking at the base

Often a perished pan connector — and a genuine risk to the floor beneath.

Cistern fills very slowly

Restricted inlet valve or a partially closed isolating valve.

The pan rocks or moves

Loose fixings, which will eventually break the seal and start a leak.

Constant trickle into the pan

Overflow through the cistern, quietly wasting water day and night.

What you get

What the repair includes

No job starts until you've been told what it will cost. That applies at two in the afternoon and at two in the morning.

  • Full diagnosis of the cistern mechanism, seals and connections
  • Quality replacement parts — syphons, valves, pan connectors and seals
  • Price agreed before we start, including parts
  • Refitting and resealing the pan where movement has broken the seal
  • Complete flush and leak test before we leave
  • Full replacement quoted honestly if a repair genuinely isn't worth it
5.0
Rated on Google — every review 5 stars
Open 24 hours, 7 daysIncluding nights, weekends and bank holidays
07858 117024Straight to the plumber — no call centre
Price agreed firstVisits from £75 — see pricing
Call now
Pricing

Clear prices,
published up front.

Prices shown are “from” prices. The final cost depends on the job, access and any parts required. Here is what a visit for toilet repairs starts from, whatever time you ring.

Standard hours

Standard appointment

from £75

Monday–Friday, 8am–5pm

For repairs and jobs that can wait for a weekday appointment.

  • Call-out
  • First hour on site
Urgent hours

Urgent evening or weekend visit

from £125

Weekday evenings, 5pm–9pm

Weekends and bank holidays, 8am–9pm

For problems that shouldn't wait for the next weekday slot.

  • Call-out
  • First hour on site

Which price applies depends on the time of the visit. Standard: Monday–Friday, 8am–5pm. Urgent: weekday evenings 5pm–9pm, plus weekends and bank holidays from 8am–9pm. Late-night: 9pm–8am, every day including weekends and bank holidays.

The short descriptions of each visit are a guide to what usually suits. The exact total is approved by you before work begins.

  • Additional standard timeCharged in 30-minute increments.
    £55 per hour
  • Additional urgent or emergency timeQuoted and agreed before work continues.
    Quoted first
  • Parts and materialsAlways discussed and approved first.
    Charged separately
  • Larger planned work, replacements and bathroom workGiven before work starts.
    Fixed quote

What can change the price of toilet repairs

What has failed

A worn syphon or float valve is a modest repair. A leaking pan connector or a pan that moves takes longer.

Parts

Syphons, valves and seals are charged separately, and agreed with you first.

Repair or replace

If a repair isn't worth it we say so, and a replacement is quoted as a fixed price before work starts.

This is general guidance, not a quote. The exact total is approved by you before work begins.

No hidden charges. You approve the price before any work starts.

Prices shown are “from” prices. The final cost depends on the job, access and any parts required.

What it costs

You'll know the price
before we start.

Emergency plumbing has a reputation for surprise bills. Here's exactly how we handle money, so a call-out for toilet repairs never becomes one.

BEFORE

You get a price first

We diagnose the fault, explain what's needed and tell you what it costs. Nothing starts until you've agreed to it — so you're never committed before you know the number.

DURING

No surprise additions

If we find something else while we're there, we stop and tell you. It goes on the bill only if you say yes. No “while I was in there” extras appearing at the end.

AFTER

One clear invoice

Parts and labour itemised, matching the price you agreed. Landlords get documentation suitable for their records without having to chase us for it.

No hidden charges. You approve the price before any work starts. See our pricing.

Straight answers

Questions we get asked.

Is a running toilet actually urgent?
Not dangerous, but it's one of the biggest silent wastes of water in a home. If you're on a meter it's costing you every single day.
Can you fix a toilet or does it need replacing?
The large majority are repairable — syphons, valves and seals are all replaceable parts. We'll only recommend a new suite if the pan or cistern itself is cracked.
Water is appearing on the floor around the base — how bad is that?
Worth dealing with quickly. A failed pan connector leaks every flush, and it soaks into the floor rather than showing up as an obvious puddle.
Do you fit new toilets as well?
Yes — supply and fit, or fit an item you've bought yourself. Either is fine.
Real local reviews

Every single review
is five stars.

These are the actual reviews on our Google Business Profile — word for word, nothing edited, nothing invented.

"Brilliant service, fast responding, quick repairs, very nice workers, had a brilliant experience with the company. Definitely going to be recommending to family and friends and will be using this company again."

HK
Harry KennyGoogle review

"…very fast service also fixed our boiler pressure and ground floor toilet syphon a 5 star service from a 5 star person."

PB
Paul ButcherGoogle Local Guide · 12 reviews

"Very quick emergency call out very polite got the job done quick."

GR
George RobertsGoogle review

"Great Team, fast response and problem solved. Perfect. Thank you."

SS
Susan SladeGoogle review

Water where it
shouldn't be?

Every minute counts with a leak. One call and a local plumber is on the way — any hour, any day.

Open 24 hours · Hertfordshire & Essex · 15-mile radius from Henham · Visits from £75

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