Standard appointment
from £75
Monday–Friday, 8am–5pm
For repairs and jobs that can wait for a weekday appointment.
- Call-out
- First hour on site
Open 24 hours · Rated 5.0 on Google
Clear prices.
Agreed before we start.
Published “from” prices for visits across Hertfordshire and Essex. The final cost depends on the job, access and any parts required — and you approve the price before any work starts.
Rate card
What a visit costs.
Prices shown are “from” prices. The final cost depends on the job, access and any parts required. Each visit price includes the call-out and the first hour on site.
Urgent evening or weekend visit
from £125
Weekday evenings, 5pm–9pm
Weekends and bank holidays, 8am–9pm
For problems that shouldn't wait for the next weekday slot.
- Call-out
- First hour on site
Late-night emergency visit
from £165
9pm–8am, every day
Including weekends and bank holidays
For emergencies in the small hours — floods, burst pipes and no water.
- Call-out
- First hour on site
Which price applies depends on the time of the visit. Standard: Monday–Friday, 8am–5pm. Urgent: weekday evenings 5pm–9pm, plus weekends and bank holidays from 8am–9pm. Late-night: 9pm–8am, every day including weekends and bank holidays.
The short descriptions of each visit are a guide to what usually suits. The exact total is approved by you before work begins.
After the first hour, and everything else
-
Additional standard timeCharged in 30-minute increments.£55 per hour
-
Additional urgent or emergency timeQuoted and agreed before work continues.Quoted first
-
Parts and materialsAlways discussed and approved first.Charged separately
-
Larger planned work, replacements and bathroom workGiven before work starts.Fixed quote
No hidden charges. You approve the price before any work starts.
Prices shown are “from” prices. The final cost depends on the job, access and any parts required.
What's included
What your price covers.
A visit price isn't a mystery number. Here is exactly what the “from” figure gets you, and what happens if a job needs more.
- The call-out
- The first hour on site
- A clear explanation of what's needed and what it will cost, before you decide
- Your approval of the price before any work starts
Open 24 hours, 7 daysThe time of your visit decides which “from” price applies
Price agreed firstYou approve it before any work starts
07858 117024Ring for a straight answer on your job
Beyond the visit price
Parts, extra time
Parts, extra time
and larger jobs.
Three things sit outside the visit price. Each one is explained and agreed with you before it goes on the bill.
PARTS
Parts and materials
Parts are charged separately from the visit. We tell you what is needed and what it costs, and nothing is fitted until you've approved it.
EXTRA TIME
If a job runs on
Additional standard time is £55 per hour, charged in 30-minute increments. Additional urgent or emergency time is quoted and agreed before work continues.
LARGER WORK
Planned work and bathrooms
Larger planned work, replacements and bathroom work are given a fixed quote before work starts, so you know the figure before you commit.
What it costs
You'll know the price
You'll know the price
before we start.
Emergency plumbing has a reputation for surprise bills. Here's exactly how we handle money, so a plumbing visit never becomes one.
BEFORE
You get a price first
We diagnose the fault, explain what's needed and tell you what it costs. Nothing starts until you've agreed to it — so you're never committed before you know the number.
DURING
No surprise additions
If we find something else while we're there, we stop and tell you. It goes on the bill only if you say yes. No “while I was in there” extras appearing at the end.
AFTER
One clear invoice
Parts and labour itemised, matching the price you agreed. Landlords get documentation suitable for their records without having to chase us for it.
No hidden charges. You approve the price before any work starts.
Straight answers
Pricing questions,
Pricing questions,
answered.
How much does an emergency plumber cost?
Visits start from £75 for a standard appointment (Monday–Friday, 8am–5pm), from £125 for an urgent evening or weekend visit (weekday evenings 5pm–9pm, plus weekends and bank holidays from 8am–9pm) and from £165 for a late-night emergency visit (9pm–8am, every day including weekends and bank holidays). Each includes the call-out and the first hour on site. The final cost depends on the job, access and any parts required.
What does the “from” price include?
The call-out and the first hour on site. After that, additional standard time is £55 per hour, charged in 30-minute increments. Additional urgent or emergency time is quoted and agreed before work continues.
Will the price change once you arrive?
You'll be told the price before any work starts, and you approve it first. If we find something else that needs doing, we stop and tell you — it's only added if you say yes. No hidden charges.
Do you charge extra for parts?
Parts and materials are charged separately, but always discussed and approved with you first, so nothing is fitted that you haven't agreed to.
How are larger jobs and bathroom work priced?
Larger planned work, replacements and bathroom work are given a fixed quote before work starts, so you know the figure before you commit.
Which price applies to my visit?
It depends on the time of the visit. A standard appointment (from £75) is Monday–Friday, 8am–5pm. An urgent evening or weekend visit (from £125) is weekday evenings 5pm–9pm, plus weekends and bank holidays from 8am–9pm. A late-night emergency visit (from £165) is 9pm–8am, every day including weekends and bank holidays.
Does it cost anything to ring for advice?
No. If we can talk you through stopping the damage over the phone, that's a good outcome for both of us.
Real local reviews
Every single review
Every single review
is five stars.
These are the actual reviews on our Google Business Profile — word for word, nothing edited, nothing invented.
"Brilliant service, fast responding, quick repairs, very nice workers, had a brilliant experience with the company. Definitely going to be recommending to family and friends and will be using this company again."
"…very fast service also fixed our boiler pressure and ground floor toilet syphon a 5 star service from a 5 star person."
"Very quick emergency call out very polite got the job done quick."
"Great Team, fast response and problem solved. Perfect. Thank you."
Want a price
for your job?
Ring for a straight answer, or send a few details and we'll come back to you with a price. You approve it before any work starts.