Plumbing for landlords
and letting agents.

What we do for rental properties

Leaks, blocked toilets, no water and cold radiators: the call-outs that can't wait, 24 hours a day, with the price agreed before any work starts.

Between tenancies: new showers, taps, toilets and radiators, cylinder and immersion replacements, and water softeners. Each one gets a fixed quote first.

Working with your tenants

We can deal with your tenant directly to arrange access, so you or your agent don't have to be there. Tell us how you'd like to be kept informed.

Our visit prices are published, so you know the call-out cost before you book. See our pricing.

Your repair responsibilities

In England, landlords are generally responsible for keeping the water supply, sanitation (basins, sinks, baths and toilets) and the installations for heating and hot water in repair and working order. Fixing problems promptly keeps tenants happy and avoids bigger damage.

Landlords should also assess the risk of legionella in the water system. Simple measures help, such as a properly lidded cold water tank and running taps that haven't been used for a while, for example between tenancies. The Health and Safety Executive publishes guidance for landlords.

Hard water in rentals

The water across our area is very hard, which scales up showers, taps and immersion heaters. A softener can mean fewer call-outs for scale-related faults over a tenancy. See the figures for each town.