Standard appointment
from £75
Monday–Friday, 8am–5pm
For repairs and jobs that can wait for a weekday appointment.
- Call-out
- First hour on site
Open 24 hours · Rated 5.0 on Google
Water softener
installation.
Hertfordshire and Essex have some of the hardest water in the country, and you can see it: white crust on taps, cloudy shower screens, kettles that fur up in weeks. A water softener fitted on the incoming main deals with it for the whole house.
Hard water
Signs you'd benefit from a softener
White scale on taps and shower heads
Limescale builds up wherever hard water dries.
Cloudy glass and streaky tiles
Shower screens that never look clean, however often you wipe them.
Kettles and showers furring up
Scale coats elements and clogs shower heads and cartridges.
Dry skin and dull hair
Many people find softened water kinder to wash in.
Scale in the heating system
Hard water scale reduces efficiency on cylinders and hot water pipework.
Using lots of cleaning products
Soft water needs far less soap and descaler.
Quick quote
Send a photo.
Send a photo.
Get a price.
The quickest way to a price: take a few photos of the stop tap and the cupboard or space around it and send them on WhatsApp or with the quote form. It helps us understand the job before we call you back, and you still get a fixed quote before any work starts.
- 1Take a few photos on your phone
- 2Send them on WhatsApp or the quote form
- 3We call you back with a fixed quote
What you get
What a softener installation includes
Every installation gets a fixed quote before work starts, so you know the full figure, parts included, before you commit.
- Finding the best place on the incoming main, usually under the sink or in a utility
- Fitting the softener with a bypass valve so it can be isolated for servicing
- A separate drinking-water tap where you want unsoftened water
- The drain and overflow connections run properly
- Setting it up and showing you how it works
- A fixed quote agreed with you before any work starts
5.0
Rated on Google — every review 5 stars
Open 24 hours, 7 daysIncluding nights, weekends and bank holidays
07858 117024Straight to the plumber — no call centre
Fixed quote firstInstallations priced before work starts — see pricing
Pricing
A fixed quote,
A fixed quote,
before we start.
Every installation gets a fixed quote before any work starts, so you know the full figure before you commit. If you'd like us to visit first, or need a repair, visits start from the prices below.
Urgent evening or weekend visit
from £125
Weekday evenings, 5pm–9pm
Weekends and bank holidays, 8am–9pm
For problems that shouldn't wait for the next weekday slot.
- Call-out
- First hour on site
Late-night emergency visit
from £165
9pm–8am, every day
Including weekends and bank holidays
For emergencies in the small hours — floods, burst pipes and no water.
- Call-out
- First hour on site
Which price applies depends on the time of the visit. Standard: Monday–Friday, 8am–5pm. Urgent: weekday evenings 5pm–9pm, plus weekends and bank holidays from 8am–9pm. Late-night: 9pm–8am, every day including weekends and bank holidays.
The short descriptions of each visit are a guide to what usually suits. The exact total is approved by you before work begins.
-
Additional standard timeCharged in 30-minute increments.£55 per hour
-
Additional urgent or emergency timeQuoted and agreed before work continues.Quoted first
-
Parts and materialsAlways discussed and approved first.Charged separately
-
Larger planned work, replacements and bathroom workGiven before work starts.Fixed quote
What can change the price
Where it goes
Under a sink is simpler than a long run to a garage or utility.
The softener itself
Supplied by us or by you — agreed in the quote.
Drinking-water tap
Adding a separate unsoftened tap at the kitchen sink.
This is general guidance, not a quote. The exact total is approved by you before work begins.
No hidden charges. You approve the price before any work starts.
Prices shown are “from” prices. The final cost depends on the job, access and any parts required.
Where we cover
Water softeners across our whole patch.
A local plumber based in Sawbridgeworth, covering East Herts and West Essex — so you get someone who knows the area.
Sawbridgeworth
Showers, softeners and heating for the historic centre, the maltings and the new estates.
CM21 Bishop's StortfordShowers, softeners, heating and repairs for homes and rental properties across CM23.
CM23 HarlowShowers, heating, hot water and repairs across Harlow's estates and town centre.
CM17–CM20 Great DunmowShowers, softeners, radiators and everyday repairs for residents and landlords alike.
CM6 HertfordShowers, heating and hot water for the county town, Bengeo and the villages around.
SG13, SG14 Saffron WaldenShowers, bath-to-shower conversions and heating for Saffron Walden's period homes and villages.
CB10, CB11 RoydonShowers, softeners and heating for Roydon village and the homes along the Stort.
CM19 Hoddesdon24/7 emergencies, central heating, radiators and showers for Hoddesdon, Rye Park and Broxbourne.
EN11 StanstedShowers, heating, softeners and repairs across Stansted Mountfitchet and Forest Hall Park.
CM24 ElsenhamShowers, softeners and heating for Elsenham's older homes and new developments.
CM22 TakeleyShowers, radiators, softeners and repairs for Takeley, Priors Green and Little Canfield.
CM22, CM6 Hatfield HeathShowers, heating and hot water for Hatfield Heath and the villages around the green.
CM22 Hatfield Broad OakShowers, heating and softeners for the village, its cottages and the larger country homes.
CM22 SheeringShowers, softeners and heating for Sheering, Lower Sheering and the homes by the Stort.
CM22, CM21
What it costs
You'll know the price
You'll know the price
before we start.
Plumbing has a reputation for surprise bills. Here's exactly how we handle money, so the job never becomes one.
BEFORE
You get a price first
We diagnose the fault, explain what's needed and tell you what it costs. Nothing starts until you've agreed to it — so you're never committed before you know the number.
DURING
No surprise additions
If we find something else while we're there, we stop and tell you. It goes on the bill only if you say yes. No “while I was in there” extras appearing at the end.
AFTER
One clear invoice
Parts and labour itemised, matching the price you agreed. Landlords get documentation suitable for their records without having to chase us for it.
No hidden charges. You approve the price before any work starts. See our pricing.
Before you decide
Helpful guides.
Hard water in Herts & Essex
Why our water is so hard, what it does in your home, and how to check your postcode.
Read the guideTypes of water softener, explained
Harvey's, Kinetico, Monarch and Tapworks compared — power, salt and regeneration.
Read the guideWhat does a water softener cost to run?
Salt, water, power and servicing: where the running costs come from and how to keep them low.
Read the guideWater softeners in Bishop's Stortford
Hard water and softener fitting in Bishop's Stortford.
Read the guideWater softeners in Harlow
Hard water and softener fitting in Harlow.
Read the guideWater softeners in Saffron Walden
Hard water and softener fitting in Saffron Walden.
Read the guide
Straight answers
Questions we get asked.
How much does a water softener installation cost?
It depends on your home and what you choose, so we give you a fixed quote before any work starts — you know the full figure, parts included, before you commit. No hidden charges.
Where does a water softener go?
On the incoming cold main, after the stop tap — usually under the kitchen sink, in a utility room or in a garage. We'll look at your home and suggest the neatest spot.
Can I still drink softened water?
Many people keep a separate unsoftened drinking-water tap at the kitchen sink, and that's usually fitted as part of the installation.
Can you fit a softener I've already bought?
Yes. Tell us the make and model when you ring and we'll confirm it suits your home.
Real local reviews
Every single review
Every single review
is five stars.
These are the actual reviews on our Google Business Profile — word for word, nothing edited, nothing invented.
"Brilliant service, fast responding, quick repairs, very nice workers, had a brilliant experience with the company. Definitely going to be recommending to family and friends and will be using this company again."
Boiler pressure · Toilet syphon
"…very fast service also fixed our boiler pressure and ground floor toilet syphon a 5 star service from a 5 star person."
Emergency call-out
"Very quick emergency call out very polite got the job done quick."
"Great Team, fast response and problem solved. Perfect. Thank you."
More we do
Other plumbing &
Other plumbing &
heating services.
Shower installation
New showers, mixer valves, electric and power showers, trays and enclosures — fitted properly and sized to your water pressure.
Learn moreBath to shower conversions
Swap an old bath for a walk-in shower — easier to use, quicker to clean and a better use of the space.
Learn moreHot water cylinders
Cylinder replacements, immersion heaters, valves and leaks — for when the hot water runs out, runs cold or starts to drip.
Learn moreCentral heating installation
Heating pipework, system upgrades, extensions to new rooms and zoning — the plumbing side of a warm, efficient home.
Learn moreRadiator installation & replacement
New radiators, replacements, moves and thermostatic valves — plus cold spots, leaks and radiators that just won't heat up.
Learn moreBoiler pressure, leaks & pipework
Losing pressure, leaking pipework under the boiler, valves and pumps — the water side of your boiler, sorted.
Learn moreCentral heating chemical clean
Cold spots, noisy pipes and slow-to-heat rooms are usually sludge. A chemical clean flushes it out and gets the system flowing again.
Learn moreCold water storage tanks
Replacing old, leaking or uncovered loft tanks — plus float valves, overflows and insulation so the water stays clean and frost-free.
Learn moreTaps & basins
New kitchen and bathroom taps, basins and vanity units fitted — plus dripping taps and leaks under the sink.
Learn moreToilet installation & repairs
New toilets, close-coupled and wall-hung, fitted properly — plus constant running, weak flushes and leaks at the base.
Learn moreEmergency plumbing
Burst pipes, leaks, blocked drains and no-water emergencies. Any hour, any day — we prioritise anything actively causing damage.
Learn moreHad enough of
hard water?
Tell us where your stop tap is and send a photo if you can — we'll come back with a fixed quote for fitting a softener.