Standard appointment
from £75
Monday–Friday, 8am–5pm
For repairs and jobs that can wait for a weekday appointment.
- Call-out
- First hour on site
Open 24 hours · Rated 5.0 on Google
Hot water
cylinders.
An old cylinder rarely fails all at once — it gives warning signs first. Hot water that runs out too soon, an immersion that's stopped working, or a damp patch in the airing cupboard. We repair what's worth repairing and replace what isn't.
Hot water
When to call us about your cylinder
Hot water runs out too quickly
A failing coil, a tired immersion or a cylinder too small for the household.
The immersion heater has stopped
Often a failed element or thermostat — a replaceable part.
Damp or dripping in the airing cupboard
Leaking valves or a corroded cylinder. Don't leave this one.
Water not getting hot enough
Thermostat, coil or valve faults all show up this way.
Noisy, rumbling cylinder
Scale build-up from hard water is a common cause.
An old, uninsulated cylinder
Modern factory-insulated cylinders keep water hot for longer.
Quick quote
Send a photo.
Send a photo.
Get a price.
The quickest way to a price: take a few photos of the cylinder, its label and the pipes around it and send them on WhatsApp or with the quote form. It helps us understand the job before we call you back, and you still get a fixed quote before any work starts.
- 1Take a few photos on your phone
- 2Send them on WhatsApp or the quote form
- 3We call you back with a fixed quote
What you get
What we do on cylinders
Every installation gets a fixed quote before work starts, so you know the full figure, parts included, before you commit.
- Like-for-like vented cylinder replacement, removed and disposed of
- Immersion heater element and thermostat replacement
- Cylinder valve, motorised valve and pipework repairs
- Leak tracing and repair around the cylinder and airing cupboard
- Advice on the right size and type of cylinder for your household
- A fixed quote agreed with you before any installation starts
5.0
Rated on Google — every review 5 stars
Open 24 hours, 7 daysIncluding nights, weekends and bank holidays
07858 117024Straight to the plumber — no call centre
Fixed quote firstInstallations priced before work starts — see pricing
Pricing
A fixed quote,
A fixed quote,
before we start.
Every installation gets a fixed quote before any work starts, so you know the full figure before you commit. If you'd like us to visit first, or need a repair, visits start from the prices below.
Urgent evening or weekend visit
from £125
Weekday evenings, 5pm–9pm
Weekends and bank holidays, 8am–9pm
For problems that shouldn't wait for the next weekday slot.
- Call-out
- First hour on site
Late-night emergency visit
from £165
9pm–8am, every day
Including weekends and bank holidays
For emergencies in the small hours — floods, burst pipes and no water.
- Call-out
- First hour on site
Which price applies depends on the time of the visit. Standard: Monday–Friday, 8am–5pm. Urgent: weekday evenings 5pm–9pm, plus weekends and bank holidays from 8am–9pm. Late-night: 9pm–8am, every day including weekends and bank holidays.
The short descriptions of each visit are a guide to what usually suits. The exact total is approved by you before work begins.
-
Additional standard timeCharged in 30-minute increments.£55 per hour
-
Additional urgent or emergency timeQuoted and agreed before work continues.Quoted first
-
Parts and materialsAlways discussed and approved first.Charged separately
-
Larger planned work, replacements and bathroom workGiven before work starts.Fixed quote
What can change the price
Repair or replace
An immersion element is a small job. A new cylinder is a bigger one.
The type of cylinder
Vented and unvented cylinders are installed very differently.
Access
Tight airing cupboards and old pipework can add time.
This is general guidance, not a quote. The exact total is approved by you before work begins.
No hidden charges. You approve the price before any work starts.
Prices shown are “from” prices. The final cost depends on the job, access and any parts required.
Where we cover
Hot water cylinders across our whole patch.
A local plumber based in Sawbridgeworth, covering East Herts and West Essex — so you get someone who knows the area.
Sawbridgeworth
Showers, softeners and heating for the historic centre, the maltings and the new estates.
CM21 Bishop's StortfordShowers, softeners, heating and repairs for homes and rental properties across CM23.
CM23 HarlowShowers, heating, hot water and repairs across Harlow's estates and town centre.
CM17–CM20 Great DunmowShowers, softeners, radiators and everyday repairs for residents and landlords alike.
CM6 HertfordShowers, heating and hot water for the county town, Bengeo and the villages around.
SG13, SG14 Saffron WaldenShowers, bath-to-shower conversions and heating for Saffron Walden's period homes and villages.
CB10, CB11 RoydonShowers, softeners and heating for Roydon village and the homes along the Stort.
CM19 Hoddesdon24/7 emergencies, central heating, radiators and showers for Hoddesdon, Rye Park and Broxbourne.
EN11 StanstedShowers, heating, softeners and repairs across Stansted Mountfitchet and Forest Hall Park.
CM24 ElsenhamShowers, softeners and heating for Elsenham's older homes and new developments.
CM22 TakeleyShowers, radiators, softeners and repairs for Takeley, Priors Green and Little Canfield.
CM22, CM6 Hatfield HeathShowers, heating and hot water for Hatfield Heath and the villages around the green.
CM22 Hatfield Broad OakShowers, heating and softeners for the village, its cottages and the larger country homes.
CM22 SheeringShowers, softeners and heating for Sheering, Lower Sheering and the homes by the Stort.
CM22, CM21
What it costs
You'll know the price
You'll know the price
before we start.
Plumbing has a reputation for surprise bills. Here's exactly how we handle money, so the job never becomes one.
BEFORE
You get a price first
We diagnose the fault, explain what's needed and tell you what it costs. Nothing starts until you've agreed to it — so you're never committed before you know the number.
DURING
No surprise additions
If we find something else while we're there, we stop and tell you. It goes on the bill only if you say yes. No “while I was in there” extras appearing at the end.
AFTER
One clear invoice
Parts and labour itemised, matching the price you agreed. Landlords get documentation suitable for their records without having to chase us for it.
No hidden charges. You approve the price before any work starts. See our pricing.
Before you decide
Helpful guides.
Straight answers
Questions we get asked.
How much does a new hot water cylinder cost?
It depends on your home and what you choose, so we give you a fixed quote before any work starts — you know the full figure, parts included, before you commit. No hidden charges.
Which type of cylinder do I need?
It depends on your home, your water pressure and how much hot water you use. Ring us and we'll talk through the options before quoting.
Can you just replace the immersion heater?
Yes — a failed immersion element or thermostat is usually a straightforward replacement.
My cylinder is leaking. What should I do?
Turn off the cold supply to the cylinder if you can find it, switch off the immersion, and ring us. A leaking cylinder is treated as urgent.
Real local reviews
Every single review
Every single review
is five stars.
These are the actual reviews on our Google Business Profile — word for word, nothing edited, nothing invented.
"Brilliant service, fast responding, quick repairs, very nice workers, had a brilliant experience with the company. Definitely going to be recommending to family and friends and will be using this company again."
Boiler pressure · Toilet syphon
"…very fast service also fixed our boiler pressure and ground floor toilet syphon a 5 star service from a 5 star person."
Emergency call-out
"Very quick emergency call out very polite got the job done quick."
"Great Team, fast response and problem solved. Perfect. Thank you."
More we do
Other plumbing &
Other plumbing &
heating services.
Shower installation
New showers, mixer valves, electric and power showers, trays and enclosures — fitted properly and sized to your water pressure.
Learn moreBath to shower conversions
Swap an old bath for a walk-in shower — easier to use, quicker to clean and a better use of the space.
Learn moreWater softener installation
Hard water across Herts and Essex scales up taps, showers and heating. A softener fitted on the incoming main stops it at the source.
Learn moreCentral heating installation
Heating pipework, system upgrades, extensions to new rooms and zoning — the plumbing side of a warm, efficient home.
Learn moreRadiator installation & replacement
New radiators, replacements, moves and thermostatic valves — plus cold spots, leaks and radiators that just won't heat up.
Learn moreBoiler pressure, leaks & pipework
Losing pressure, leaking pipework under the boiler, valves and pumps — the water side of your boiler, sorted.
Learn moreCentral heating chemical clean
Cold spots, noisy pipes and slow-to-heat rooms are usually sludge. A chemical clean flushes it out and gets the system flowing again.
Learn moreCold water storage tanks
Replacing old, leaking or uncovered loft tanks — plus float valves, overflows and insulation so the water stays clean and frost-free.
Learn moreTaps & basins
New kitchen and bathroom taps, basins and vanity units fitted — plus dripping taps and leaks under the sink.
Learn moreToilet installation & repairs
New toilets, close-coupled and wall-hung, fitted properly — plus constant running, weak flushes and leaks at the base.
Learn moreEmergency plumbing
Burst pipes, leaks, blocked drains and no-water emergencies. Any hour, any day — we prioritise anything actively causing damage.
Learn moreHot water running
out too soon?
Send us a photo of your cylinder and we'll tell you whether it's a repair or a replacement, with a fixed quote.