Water softeners in
Hertford.
Hertford's water is hard, from the town centre to Bengeo and Foxholes. We fit water softeners across SG13 and SG14, with a fixed quote before we start.
Hard water in Hertford
Affinity Water's 2025 report for the Hertford supply zone measured an average total hardness of 318 mg/l (as calcium carbonate) — “very hard” on the Drinking Water Inspectorate's scale. See every town’s figure.
Hertford's centre has plenty of older property where the rivers meet, with post-war homes at Sele Farm and family houses out in Bengeo and Foxholes. In family homes the softener usually fits neatly under the kitchen sink, in a utility room or in the garage.
Older Hertford homes often have cylinders and immersion heaters that have scaled up over the years. If you're replacing a cylinder, fitting a softener at the same time helps the new one stay efficient.
Check your postcode
Your water company publishes the hardness for your postcode. Most of our area is supplied by Affinity Water — search “water hardness” on affinitywater.co.uk and enter your postcode. If your bill comes from a different company, use their website instead.
What fitting a softener involves
We find the best place on your incoming main — usually under the kitchen sink, in a utility room or in a garage. The softener goes in with a bypass so it can be isolated for servicing, and a non-return valve on the supply.
We usually fit a separate unsoftened drinking-water tap at the kitchen sink, run the drain and overflow properly, then set the softener up and show you how it works.
Supplied by us or by you — either way, you get a fixed quote before any work starts.
Hard water across Herts and Essex scales up taps, showers and heating. A softener fitted on the incoming main stops it at the source.
More about plumbing & heating in Hertford.
Keep reading.
Hard water in Herts & Essex
Why our water is so hard, what it does in your home, and how to check your postcode.
Read the guideTypes of water softener, explained
Harvey's, Kinetico, Monarch and Tapworks compared — power, salt and regeneration.
Read the guideWhat does a water softener cost to run?
Salt, water, power and servicing: where the running costs come from and how to keep them low.
Read the guideHad enough of
hard water?
Tell us where your stop tap is and send a photo if you can — we'll come back with a fixed quote for fitting a softener.